Guest Services

Chestnut Hill Square is an exciting lifestyle destination on Route 9 in Chestnut Hill, Massachusetts. This easy-to-navigate, open-air shopping center features an exciting mix of shops and restaurants, plus the area’s market-dominant gourmet grocer, upscale fitness club, and first-class medical office space.

Tenants include Wegmans, Athleta, Anthropologie, Free People, Serena & Lily, sweetgreen, Seasons 52, The Capital Grille, and many more popular specialty shops and restaurants. Fitness destinations include Equinox, Precision Running Lab by Equinox, and SoulCycle.

Beth Israel Deaconess HealthCare-Chestnut Hill, Beth Israel Lahey Health Urgent Care, and numerous other medical offices make Chestnut Hill Square a highly frequented destination.

At Chestnut Hill Square, we offer an array of amenities and services to provide you with the best experience possible.

Amenities and Services

Information Desk

The Information Desk, staffed 24 hours a day by the Public Safety Department, provides store and restaurant information and other assistance as needed. Located in the Medical Office building lobby. 

Bank and ATMs

Eastern Bank is a full service branch available with a 24-hour ATM machine.

Bike Racks
For customer convenience, bike racks are located in front of Anthropologie, sweetgreen and Wegmans Wine, Liquor & Beer. In addition, covered bike racks are located in the parking garage Level 1 & 3.

Employment Opportunities

A list of employment opportunities offered at Chestnut Hill Square is available on our Jobs Page ».

Electric Vehicle Charging Stations

Tesla Supercharger Stations are now open at Chestnut Hill Square. Find them located behind Wegmans. tesla.com/supercharger

Directions, Maps and Information
Contact the Information Desk at 617.795.5999 for directions and/or maps. MBTA and bus schedules are all available at the Information Desk for customer convenience.  In addition, visit www.mbta.com for schedules.

Lost and Found

To contact Lost and Found, please call 617.795.5999 or stop by the Information Desk located in the Medical Office building lobby.  

Public Restrooms

Public restrooms are located on the 3rd floor of the Medical Office building.

Smoking

In accordance with City Ordinance, Chestnut Hill Square is a non-smoking facility.  There is no smoking in any portion of any building or garage.

WiFi Wireless Internet Access
Internet access is available in Seasons 52 and Starbucks.

Public Safety

Chestnut Hill Square’s Public Safety Department is available 24 hours a day. 

24-Hour Emergency Line

617.795.5999

Courtesy Services

  • Vehicle lockouts
  • Jump-starts
  • Tire changes
  • Package assistance
  • Vehicle locations
  • 24-hour escorts to your vehicle

  • Garage

    There is convenient parking in the garage with easy access to Chestnut Hill Square shops and restaurants on Level 3.    

    For ease of access to the following, we suggest parking on the noted levels.

    Equinox – Level 3 & 4

    Medical Offices – Level 3 & 4

    Wegmans – Level 1 & 2

    Transportation Demand Management Program

    Chestnut Hill Square is dedicated to the implementation of a Trip Reduction Plan in order to reduce automobile travel and parking demands through our Transportation Demand Management (TDM) Program. The benefits of an effective TDM program include less congestion on the roadways, improved air quality, reduced parking demands and health benefits through walking and bicycling.

    Click here for further information and programs available.